DEĞİŞİM / DÖNÜŞÜM

• Zorlu PSM reserves the right to make changes to the event venue, programme and schedule.

• This event is suitable for participants aged 13 and over.

• All guests, regardless of age, must hold a valid ticket to enter the venue.

• Doors open at 20:00 and the event starts at 20:30.

• Once the event has started, admission to and re-entry into the auditorium may only be permitted at suitable intervals, in accordance with the rules determined by the organiser and venue management. In order to avoid disrupting the experience of other guests, attendees are kindly requested not to leave the auditorium during the performance except in cases of necessity.

Tickets & Admission

• Each ticket is valid only for the date, time and seat specified on the ticket.

• Zorlu PSM reserves the right to verify the identity of ticket holders upon entry. Only a valid ID card, driver's licence or passport will be accepted. Screenshots or digital images of identification documents will not be accepted.

• For security reasons, bag checks and security screening may be carried out at the entrance. Guests who refuse to comply with security procedures may be denied entry.

• Discounted tickets purchased under the Garanti BBVA Genç category are subject to availability and are valid only upon presentation of a valid student ID.

• Zorlu PSM reserves the right to amend its discounted ticket policies.

• Zorlu PSM reserves the right to refuse admission to the venue and refund the ticket price where deemed necessary.

Venue Rules

• Outside food and beverages are not permitted inside the venue, as food and beverages are available for purchase within Zorlu PSM.

• Unless otherwise specified by the organiser, photography, audio recording and video recording during the event are strictly prohibited. Professional cameras, photographic equipment, and professional audio or video recording equipment are not permitted inside the venue.

• Guests are kindly requested not to use mobile phones during the event in order to avoid disrupting the experience of other attendees.

• Sharp objects, flammable or explosive materials, and any other items that may pose a security risk are prohibited.

• Smoking is strictly prohibited in all indoor areas of Zorlu PSM. Anyone found in breach of this rule may be removed from the venue without a ticket refund where deemed necessary.

• Cloakroom service is available. Zorlu PSM accepts no responsibility for personal belongings that are not deposited in the cloakroom.

• Zorlu PSM accepts no responsibility for lost, stolen or forgotten personal belongings. Found items will be handled in accordance with Zorlu PSM's Lost Property Procedure.

• Suitcases and large backpacks are not permitted inside the auditorium and must be left at the cloakroom.

• Zorlu PSM reserves the right to remove, without refund, any person who violates the event rules, disrupts the experience of other guests or compromises the safety and security of the event.

Health & Safety

• Some events may include intense lighting, lasers, strobe lighting or visual effects that may not be suitable for individuals with epilepsy.

• In the event of an emergency, all guests must follow the instructions of security personnel and event staff.

Photography & Recording

• Photographs, video and audio recordings may be taken by Zorlu PSM and/or the organiser during the event.

• By attending the event, guests acknowledge and agree that photographs, video and audio recordings in which they may appear may be used by Zorlu PSM and/or the organiser for promotional, advertising, marketing and corporate communication purposes.

Food & Beverage

• Guests wishing to dine at Cheers Restaurant before the event are advised to make a reservation by calling +90 212 912 37 76, subject to availability.

• Focamia, Ppang, Rancero, The Grungy at Bites & Beats, as well as Taş Bar within Zorlu PSM, welcome guests without prior reservation.

Transportation

• Zorlu PSM is directly accessible via Gayrettepe Metro Station on the M2 Yenikapı–Hacıosman Metro Line. Guests are encouraged to use public transportation whenever possible.

• Guests arriving by private vehicle are advised to arrive at least one hour before the event to allow sufficient time for parking and valet services due to potential congestion at Zorlu Center before the event.