PASSO SALES CHANNELS

Tickets can be purchased via passo.com.tr and Passo Mobile application by creating a membership or from the İKSV main box office. You can attend the events with your PDF tickets sent to your e-mail address, which can also be accessed from the ‘my tickets’ tab under your profile information on the Passo website. Ticket prices include service fee.

ECZACIBAŞI YOUNG TICKET

With the Eczacıbaşı Young Ticket project, student tickets will be 10 TL for the events organised by İKSV throughout 2022. Eczacıbaşı Young Tickets can be purchased from all Passo counters and passo.com.tr by creating a membership. To purchase tickets, “eczacibasigencbilet” must be written in the code field on the campaign screen.

Depending on the quota of each event, a limited number of Eczacıbaşı Young Tickets will be on sale. Only one Eczacıbaşı Young Ticket can be purchased at a time. In seated events, a special sitting section is created for this category. In standing activities, unless otherwise stated, regular and student ticket holders will be mixed.

The student status of the audience with Eczacıbaşı Young Tickets will be checked at the venue entrances before the events. In order to enter the event, students must show their valid student ID or a formal student document retrieved from E-Devlet (E-Government) for Turkish citizens. Istanbul Card is invalid. Student IDs of students studying abroad are valid.

If a valid student ID cannot be shown, the ticket holder will be directed to the box office to purchase a difference ticket. The difference will be the amount between the lowest general sales category and the student ticket. In case of being late to the event due to the waiting time that may occur while purchasing the difference ticket, the responsibility belongs to the audience, and the ticket will not be refunded in any way. Tickets will not be refunded to those who cannot present valid student documents and refuse to buy a difference ticket.

There is no age limit for Eczacıbaşı Young Ticket. Each event has its own age limit for entry. We kindly ask you to check the age limit before purchasing a ticket.

TULIP CARD MEMBERS

Priority sales will begin for Black Tulip Card members on 7 February, White Tulip Card members on 10 February, and Red Tulip Card members on 12 February. Tulip Card members can purchase their tickets during the priority sales at passo.com.tr, the Passo Mobil application, and at the İKSV main box office between 10.00-18.00. During the priority sales, no service fee is charged in any of the sales channels for ticket purchases with the Tulip Card. Black and White Tulip Card members receive 25% discount at all events. Red Tulip Card members are entitled to 20% discount on online events and 15% discount on physical events.

To become a Tulip Card member

lalekart.iksv.org

Due to security measures, we kindly ask you to be present at the venue at least 30 minutes before the start of the event and not to carry any bags larger than a handbag. Luggage and large backpacks will not be accepted in the venue and cloakroom.

There may be last-minute changes in the event programme due to pandemic conditions. Please visit our website for the most up-to-date programme.

Since the event will be held outdoors, we recommend that you choose suitable clothes and shoes, and bring an umbrella or raincoat in case the weather is cool or slightly rainy.

WARNINGS AND REMINDERS

LATE ARRIVALS We kindly request our viewers to be careful to arrive on time for the performances. Audiences arriving late to the show will not be admitted to the hall, and tickets will not be refunded.

RECORDING DEVICES It is forbidden to record the event with a camera, mobile phone and all kinds of recording devices.

AUDIENCES WITH CHILDREN Please do not bring children under the age of 7 to the event. Tickets are required for children aged 7 and over.

TICKET REFUND AND CHANGE Purchased tickets cannot be changed or refunded except for the cancellation of the event or the change of date. Refunds and changes to be made as a result of cancellation or date change must be carried out until the date to be specified in future announcements.

CHANGE OF VENUE There may be changes in the event venue for reasons beyond our control. İKSV will prepare a seating plan that will provide the closest place to the ticket numbers in the new venue. Tickets purchased due to venue change are non-refundable.

CHANGE IN THE PROGRAMME The event programme can be changed due to unforeseen reasons. Tickets purchased due to programme change are non-refundable.

HEALTH The event venue has a medical team and ambulance present