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FAQ

Our Ticket Office gives service between 10:00 and 22:00 every day. Ticket Office Call Center gives service between 09:00 and 21:00 every day.  

You can reach the Call Center via 0850 222 67 76 by dialing 54. 

Tickets are sold on the www.zorlupsm.com website, at Biletix, at the box offices in Zorlu Performans Sanatları Merkezi (Zorlu Performance Arts Center) Main Foyer Area and at the selling points in the Zorlu Shopping Mall. 

It is possible to buy tickets from our website and/or other selling points via Visa and Master credit cards. 

Our audiences, who bought their tickets via our website, can receive their finance ministry certified documents from the box offices in the Main Foyer Area until one hour before the event. Our audiences, who bought their tickets via our website, can enter the saloons with the printout of the PDF attachment that we sent them via e-mail or by using their smartphones.  

Tickets can't be booked for our events.  

You can see the Main Theater and Drama Stage seating arrangements in our website. For the Main Theater, the first row at the downstage starts with AA and goes on with the order of BB, CC, DD, EE, FF, GG AND HH; then starts with A and ends at the Z row. The usage of the seat rows changes specific to the related event.  

We aim to provide a premium experience to all of our guests coming to Zorlu Performans Sanatları Merkezi.

All kinds of ease is provided in order to host our disabled guests comfortably at Zorlu Performans Merkezi.

Enterance

There is a ramp in the entrance of Zorlu Performans Sanatları Merkezi for the guests in wheelchair.

Car park

There are special parking places left for the disabled drivers in the Zorlu car park area.

Saloons

It is possible to sit with wheelchairs thanks to the removable seats at the balcony sections of the saloons with flat entries.

There is a subtitle system in the saloons for hearing impaired guests. Besides, the saloons are equipped with a new audio system providing our visitors a better hearing by raising the volume in particular areas of the saloon. If our guests with a restricted hearing capacity inform us beforehand, they will be able to benefit from this service.

Services

There are low windows at places such as the coat room, reception and ticket offices in order to help disabled guests while communicating. 

There are special sections left for the disabled guests in all toilets at 4 corners of each floor of the 3 floored foyer area.

Tickets

Our disabled seats are reserved for our guests in wheelchair. Please call our Customer Services line via 0850 222 67 76 for buying tickets for this section.

The seats, reserved for our disabled guests, are going to be sold primarily to disabled people. Our guests wanting to buy from these seats must call the Call Center to get information. 

Zorlu Performans Sanatları Merkezi has discount tickets in its own events. Discount tickets are limited for each event. The number of discount tickets can change according to the event and capacity.  Follow us via our Facebook, Twitter and Instagram accounts for current announcements. 

Group selling discount is made to groups of 10 or more people.  For detailed information, you can get into contact via grupsatis@zorlucenterpsm.com. 

Ticket refund, cancel or any changes can't be made as long as an event is canceled or delayed by Zorlu Performans Sanatları Merkezi.

You can find detailed information about the events via the Calender section of our website,  by searching on the website or Homepage. You can find information about the time and ticket fee of the event on the site of the related event by clicking the "Buy"  button. 

The saloon doors are opened 30 minutes before the event. We recommend you to come latest 20 minutes before the event for settling down and enjoying the event with the highest pleasure. 

Along with changing according to the event, entrance isn't done after the event starts. In order not to disturb other visitors and artists, please take care of coming on time.  

It's forbidden to take photos and do any kind of recordings during the event.  Photograph machines and any kind of recorders must be given to the security at the entrance. 

You can benefit from the kiosks and bars in the foyer area providing different alternatives before, after the event and at the breaks. 

Things forgotten at Zorlu Performans Sanatları Merkezi are gathered at the coat room and are given to the security staff at the end of the day. You can get information about your lost things by calling Zorlu Performans Sanatları Merkezi. 

You can get information about the rentable areas from this address. You can get into contact about renting for events with nihan.akgun@zorlu.com and for corporate events with evetnspelin.sarman@zorlu.com addresses